Bon of California can only accept returns from purchases made on bonofcalifornia.com. If a product was purchased at another retailer, it must be returned where it was purchased.

The customer is in agreement that they are responsible for all original outgoing shipping costs and all shipping costs on items that are returned.

Please box up your return in its original packaging and ship with the courier of your choose. Lost shipments are not the responsibility of Bon of California.  Return fees are non-refundable.  Please make sure to insure your package and use a carrier that provides a tracking number.

Item(s) must be returned within 20 days of the order date.

Item(s) must be unworn, unused, and in the same condition received.

Item(s) must have all tags, including original packaging materials.

You can return any unworn, unused item(s), purchased from bonofcalifornia.com within 20 days from the order date. The order date is the date you received an order confirmation email from us.

We cannot accept returns made after 20 days.

We cannot accept returns for used, dirty or damaged shoes and shoes returned under these conditions will not be processed. We reserve the right to deny returns if the item(s) does not meet our policy requirements.

If you are going to try on your shoes for fit and comfort, please wear on a clean soft surface like carpet.

We currently do not offer exchanges. Simply return your unworn item and place a new order. However, we cannot guarantee inventory will be available when you place your new order.

Please make returns to:

Bon of California Web Returns

119 W 19^th Street

Santa Ana 92706

Please write your Or# on the outside of your return package.

For any other return inquires please contact info@bonofcalifornia.com

International Returns

Unfortunately, we currently do not offer returns for international orders.

Exchanges

We currently do not offer exchanges. Simply return your unworn item and place a new order. However, we cannot guarantee inventory will be available when you place your new order.

Refunds & Processing

Your returned item will be thoroughly reviewed and if approved, will be processed within 7 business days after the item is received at our warehouse. Credit will be posted 1-5 days after the date of processing.  You will be notified via email.

We want you to be happy with your purchase, however an excessive number of returns in a twelve-month period may result in suspension of your account and/or rejection of future orders from you.